After booking my Virgin Atlantic flight to New York on Travelocity last week I thought I'd see if I could register under their frequent flyer program. Having not had a frequent flyer number to provide at booking time, I was expecting a drawn out process of registration followed by an extended check in as I explained my new frequent flyer membership.
Within five minutes though I had opened a flying club membership, and found my booked flight via an E-ticket number. I was then able to view all the flight details and associate the trip with my flying club membership. I could have even altered my seating and meal preferences.
Virgin, like ING Direct and egg, seem to know how to make a website do useful things. Hats off to Mister Branson.
Posted by jonah at December 30, 2003 01:33 AM | TrackBack